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Utility Service Activation


 Typically having your utility services switched into your name early is the best option, usually 1-3 days is enough time depending on your particular situation. Your Realtor can help you in working through the time line on your closing. Book mark this page so you can refer to it as needed.

AT&T Phone  800-464-7928 or 800-288-2020

Move your service to a new address

Spire Gas  314-621-6960   Toll Free 800-887-4173   Spire Gas Company
For a transfer from seller to a new owner, Laclede can do so with no one present. If service has been deactivated, they may require someone present while turning back on to do an appliance safety check.

Ameren Electric  314-342-1000   Toll Free 800-552-7583  Ameren Missouri 

Online: Click:  >> Customer Service Center  >> Start, Stop, Move

Missouri American Water Company  866-430-0820   Missouri American Water

St Louis City  314-771-2255

St Charles  636-949-3213

St Peters  636-447-4440

O'Fallon Water & Sewer 636-281-2858

Lake St Louis  636-561-3737

Sewer - is transferred by the title company.  You don't need to do anything.

MetropolitanSt Louis Sewer District

Trash - Contact your city hall for any specific questions regarding  trash or who your trash service is with
Waste Management  =  800-989-2783  (Website has a Zip Code Locater)  

Meridian Waste Services  =  314-291-3131

Republic Services = 314-631-3400

Allied Waste  =  636-947-5959

Spire Gas - To establish gas service, call our Customer Relations Department at (314) 621-6960 between 7 a.m. and 7 p.m. Monday through Friday and 7 a.m. and 6 p.m. on Saturday (toll calls: 1-800-887-4173). You will need to call us at least 24 hours before you want to establish service. It is best to plan ahead to avoid asking for your service to begin on a Sunday or a holiday because those days are reserved for emergency work. All customers will be charged a fee for the initiation of service. A customer may choose to have the total fee billed on one month’s bill or spread over four months.  We will need the following:

  •      Your name

  •      Address of new service

  •      Your Social Security number

  •      A telephone number where you can be reached on the day we will establish your service

  •      Information regarding prior gas service with Laclede

  •      If you are a new customer, we also may require a Security Deposit

To begin your gas service, they must have access to your gas meter and to your appliances in order to perform an appliance safety check.  An adult, age 18 or older, must be present to provide access for their service technician.

Gas Companies

Spire Gas Co.                           (314) 621-6960

St. Charles Gas                        (636) 946-8937

Midwest MO Gas                    (636) 931-5353 or (877) 696-6427

MO Natural Gas                      (636) 931-8383 or (800) 675-6577

Electric Companies

Ameren UE                               (314) 342-1000 or (800) 552-7583

Cuivre River Electric                (636) 441-7410 or (800) 392-3709

City of Kirkwood                      (314) 822-5836

Telephone Service

SWBT Residential Service       (800) 464- 7928

SWBT (out of state call)           (800) 203- 7070

SWBT billing                              (800) 203-4040

AT&T                                           (now Charter)(800) 222-0300

VERIZON (formerly GTE)          (800) 483-4400

Cable T. V.

Spectrum                                   (636) 207-7044

Water Suppliers --- St. Louis County

Missouri American Water*      (866) 430-0820

Eureka City Water                      (636)938-5233

Florissant City Water                 (314)839-7618

Kirkwood City Water                  (314)822-5836

St. Louis City Water                    (314)771-2255

Valley Park City Water               (636)225-2676

Webster Groves City Water      (314) 963-5332

Water Suppliers --- Jefferson County

C-1 (Bamhart, Antonia,)            (636) 942-3869

District 1 (City of Arnold)          (636) 296-0659

District 2 (High Ridge area)      (636)326-0200

District 3 (Hwys 141 & 21)        (636)296-7053

District 5 (Desoto area)            (636) 586-5445

District 6 (House Springs)        (636) 671-4096

District 7 (Pevely area)             (636) 479-5593

District 8 (Cedar Hill area)       (636) 274-3125

District 10 (Imperial)                (636) 467-6868

District 12 (Festus)                    (636) 937-9697

Crystal City                                (636) 937-4614

Desoto                                       (636) 586-3326

Festus                                        (636) 937-4694

Herculaneum                            (636) 479-3777

Hillsboro                                    (636) 797-3334

Raintree Plantation                  (636) 464-5561

Pevely                                         (636) 475-4452

Utility Websites   Cuivre River Electric Co-op Missouri  American Water Co.  Southwestern Bell Telephone  Verizon Telecom Spectrum Communications  Cable America Corp.

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